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Cloud phones for Facebook-group posting

Understand the separate cloud device, connection and warmup statuses, publishing limits and the difference between publishing and verification.

Last updated: · Read as Markdown

What a cloud phone is

A cloud phone is a separate device on which you sign in to Facebook through a screen shown in the app. The Facebook session remains on that phone. It can perform eligible Facebook-group publishing when your selected publishing-device setting allows it; it is not the same connection as the Chrome extension on your computer.

Cloud-phone controls are available only where enabled for your market/workspace. If you do not see Cloud phone in the profile's connection options, it is not available for your workspace. The UI allows only a workspace owner or admin to connect a cloud phone.

Where to go

Read the phone's status

What you see Meaning and next step
Not set up / Connect a cloud phone No phone connection has been set up for the profile.
Setting up / Preparing the phone… The device is being prepared. If preparation is slow, the card says you can leave and return when the sign-in button appears.
Signed out / Sign into Facebook on the phone The phone needs Facebook sign-in, including when a previous sign-in expired.
Ready / The phone is connected A phone connection exists. Still check warmup, identity choice and the publishing settings.
Choose who posts Complete the identity selection before cloud publishing can continue.
Unavailable or a connection failure Read the reason and retry the relevant connection action. A status-load error is not itself proof of being signed out.
Disconnecting… This takes a few minutes. Sign-out and cleanup are running. A retrying message means cleanup is still being attempted.

Warmup is separate from connection

A ready phone may show Warming up your phone, warmup-session progress and an approximate first-post time. After warmup, Ramping up to full posting speed means volume is still increasing gradually. A Facebook check may pause warmup until the displayed time.

Post now asks for explicit confirmation before warmup finishes. The app warns that posting immediately from a brand-new phone makes Facebook more likely to ask for verification. Choosing it does not cancel the remaining warmup or the gradual posting ramp.

Publishing-device choice and limits

Creating or signing in to a phone does not by itself switch all publishing to it. Review the profile's How this profile posts setting. Cloud backup needs a connected phone, and Safety never publishes through the cloud.

The cloud supports text and up to 5 JPEG, PNG, GIF or WebP photos, up to 64 MB per post. It does not publish video. A post that needs unsupported media, more photos or larger files must use the browser extension or be changed to supported media. The app's publishing result explains when nothing was sent because of such a limit.

If Facebook does not offer multi-group cloud posting for the account, the publishing-settings warning says the phone posts to one group at a time at low priority and returns to normal automatically. Do not treat a connected phone as a guaranteed publication count or speed.

Scheduled verification is another setting

Scheduled verification can move scheduled checks from the paired extension to the cloud phone; this does not move publishing. The app requires one successful cloud-phone publishing session for that account before offering the change. Posting-device choice, verification-device choice and phone sign-in should be checked separately.

Disconnecting and responsibility

Disconnect from cloud phone signs Facebook out, wipes the phone's browser data and deletes the saved password. New posts from that profile stop until sign-in is restored, but a post already being sent may still finish. Groups and campaigns remain. If an automatic-disconnection date is shown, use that displayed date rather than assuming the connection lasts indefinitely.

The optional saved-password disclosure recommends installing the publishing system on your computer rather than using the cloud and warns of increased blocking risk and possible errors. Read the disclosure, privacy policy and terms. You remain responsible for Meta's terms.