# Join a workspace with a code

Send a membership request using a workspace code, track its status, and understand how team leaders approve requests.

Canonical: https://docs.lead-knight.com/en/team/join-requests/

## What a code does

A workspace code lets you request membership. It does not immediately add you, activate your seat, or make you an administrator. An invitation sent to your email is a separate route; see [Invitations](https://docs.lead-knight.com/en/team/invitations/).

## Before you start

Sign in to your own account and get the current code from the workspace owner or an admin. Check which office or workspace you intend to join. During first-time Nadlanite setup, the office step can also offer joining by code; [onboarding](https://docs.lead-knight.com/en/getting-started/onboarding/) explains that path.

## Send and track your request

1. Open the join page, or choose **Join a workspace** from the workspace switcher.
1. Enter **Workspace code** and choose **Send request**. A successful submission shows **Request sent — waiting for approval**.
1. Review your requests and status: **Waiting for approval**, **Approved**, **Declined** or **Canceled**. The request's workspace name and date help identify it.
1. While pending, wait for the team's decision. If the wrong workspace was requested, use the cancellation option provided rather than sending more requests.
1. Once approved, choose the action labelled **Continue to** followed by the workspace name. The app opens onboarding for that membership; complete the personal and seat steps that apply to your role.

## For owners and admins

1. In **Team**, find **Join code**. Use **Copy** to share it with the intended person.
1. To replace it, choose **Rotate code**. The old code stops working immediately; send the new one to people who still need to apply.
1. Review **Join requests** and verify who is asking to join.
1. Select the appropriate role and any sponsored-plan choices offered, then choose **Approve** or **Decline**.
1. If a sponsored member still needs a paid plan, use **Assign plan** when offered and review the quoted charge before confirming. Joining itself does not charge the sponsor's card.

## Rules and scope

Only owners and admins can manage the join code and decide requests. Approval grants the selected membership, not unrestricted access to other workspaces or colleagues' accounts. Seat access may still need setup. Code rotation affects use of the old code; it is not an action to remove existing members.

## If something goes wrong

| Symptom | Cause and next step |
|---|---|
| Code rejected | Check for typing errors and ask for the latest code; the office may have rotated it. |
| Request remains pending | The team has not approved it. Contact an owner/admin instead of creating a duplicate workspace. |
| Request declined | You were not added. Clarify with the team before trying again. |
| Approved but no access | Use the continue action and finish the required onboarding and seat steps. |
| Join code controls missing | You need an owner/admin role in that workspace. |

## Related pages

- [Team overview](https://docs.lead-knight.com/en/team/overview/)
- [Switch workspaces](https://docs.lead-knight.com/en/team/workspaces/)
- [Roles and seats](https://docs.lead-knight.com/en/team/roles-and-seats/)
- [Plans and billing](https://docs.lead-knight.com/en/billing/overview/)