# Set up or join a real-estate office

Choose independent work, create an office with agents, or request to join an existing office during Nadlanite setup.

Canonical: https://docs.lead-knight.com/en/getting-started/real-estate-office/

## What this is for

The **Office** setup step adapts to whether you work independently, own an office or work inside an existing one. Joining another office does not make you its owner. This page applies to the real-estate edition, Nadlanite.

## Before you start

Choose real estate in **Field** and complete **Goals**. If you are an agent in an existing office, ask its owner or administrator for the office join code. Creating a new office is a different action from requesting membership in one.

## Create your own office

1. At **How do you work today?**, choose **On my own** if you are independent, or **I own an office** if you have a team. The next fields reflect your choice.
1. For an office with a team, answer **How many agents do you have today?**. This describes your team; it is not the same as purchasing that number of seats.
1. Fill **What should we call your office?**. A name is required to continue. Optional office details appear below it.
1. Add a **Logo** if wanted, then describe **What makes your office stand out?**. The description helps prepare content; it does not publish anything by itself.
1. Optionally add service cities under **Which cities does your office serve? (optional)**. Type a city and choose **Add**. Each city must be unique and 1–60 characters long; the UI allows up to 20 cities. Remove a city if needed before adding another.
1. Choose **Continue**. The wizard creates or updates the office and moves to its next applicable step. Continue with connections, personal details and first content as described in [onboarding](https://docs.lead-knight.com/en/getting-started/onboarding/).

## Join an existing office instead

1. During first-workspace setup, choose **An agent in an office** when that choice is offered.
1. Enter the office's join code in the join form and choose **Continue**. A valid code sends a membership request; it does not immediately open the office.
1. Check the office name on the waiting screen. Wait for approval, or follow the screen's cancellation option if you requested the wrong office.
1. After approval, continue into that office. The onboarding path uses your assigned role and keeps applicable personal answers. You are not asked to set up the owner's office again.

The first-workspace path offers joining by code. When deliberately creating an additional workspace, use the workspace switcher's joining action instead of assuming this owner-setup flow will join an office.

## Rules and permissions

Owners set up the office in this wizard. Invited members, including admins, have a personal onboarding path rather than repeating the owner's setup. Office details can be read-only when you do not have permission to change them. Your personal photo and broker-license field belong to **Details**, not the office logo section.

## If something goes wrong

| Symptom | What to do |
|---|---|
| Invalid or unavailable join code | Ask the office to confirm or replace its code; do not create a duplicate office as a workaround. |
| Still waiting | Approval has not been granted yet. Check with the office owner or administrator. |
| A service city is refused | Check uniqueness, length and the displayed city limit. |
| Logo upload fails | Select the file again or remove the optional logo before continuing. |
| Office fields are read-only | You are not in the owner-setup path or lack permission; ask an authorized office member. |

## Related pages

- [All onboarding steps](https://docs.lead-knight.com/en/getting-started/onboarding/)
- [Team and workspaces](https://docs.lead-knight.com/en/team/overview/)
- [Bring over a previous Nadlanite account](https://docs.lead-knight.com/en/getting-started/nadlanite-import/)


## Set up your real-estate office

[Set up your real-estate office](https://kwqpaiaguxkmadaipfrf.supabase.co/storage/v1/object/public/guide-videos/guides/videos/B4/nadlanite-en-0863ff5f1d4e.mp4)

1. Choose whether you work alone, in an existing office, or run an office.
2. For an office with a team, choose I own an office.
3. Select your current office size.
4. Enter your office name.
5. Add a short description to help tailor your content.
6. You can also add your logo and service cities.
7. Click Continue to create the office.

## Join an existing office

[Join an existing office](https://kwqpaiaguxkmadaipfrf.supabase.co/storage/v1/object/public/guide-videos/guides/videos/B5/nadlanite-en-9ebe7b5c0521.mp4)

1. Already part of an office? You can request to join it.
2. Choose An agent in an office.
3. Ask your office owner or admin for the ten-character code on their Team page.
4. If you do not have a code, this option lets you choose another setup path.
5. With a valid code, Continue sends a join request. Your office must approve it.