# Connect your Facebook profile and groups

Link the correct Facebook identity, sync or add groups, organize folders and choose campaign destinations.

Canonical: https://docs.lead-knight.com/en/channels/connect-facebook-groups/


## What this connection does

Facebook-group posting uses a connected Facebook identity and its browser extension or eligible cloud phone. Each member connects their own profile. A group in the app is a publishing destination, not a new Facebook membership: adding it does not join the group or bypass its posting rules.

## Before you start

- For browser posting, use desktop Chrome with [the extension installed and paired](https://docs.lead-knight.com/en/extension/install-and-pair/). Sign in to Facebook in that same Chrome profile.
- For a cloud connection, finish [sign-in on the phone](https://docs.lead-knight.com/en/cloud-phones/sign-in/).
- Confirm the profile or Page that should post. Access to a group depends on that identity, not just on another workspace member's membership.
- Additional personal profiles use the displayed profile allowance. Each profile needs its own signed-in browser/device; **+ Add profile** provides the available connection choices.

## Connect and discover your groups

1. Open **Connections** and select the Facebook-group connection. For an existing connection, choose **Manage**, then **Manage groups**. If no active extension is found, **Open extension** opens the connection controls.
1. Select the intended identity under **Facebook profiles**. Use **Manage connection** to check its extension or phone, rather than assuming another profile's connection serves it.
1. If prompted with **Choose your Facebook identities**, select the person and/or Pages that should post, then **Connect selected**. See [Pages and identities](https://docs.lead-knight.com/en/channels/facebook-pages-and-identities/).
1. Open **Groups**, then **All groups**. Your imported groups appear with group name, ID, approximate member count and status.
1. Choose **Sync now** to refresh the selected profile's groups. Groups also update automatically. Cloud import can take a while; let it finish before assuming the list is empty.

## Add a group by link or ID

1. In group management, choose **Add group**.
1. In **Group link or ID**, paste a Facebook group link or numeric ID. Group, post, permalink and group-share links are supported when the selected profile can access the group.
1. Optionally fill **Name (optional)**, up to 300 characters. This does not change the name on Facebook.
1. Choose **Add group** and wait while the app resolves the group. The resolved group is added to the list; if lookup fails, correct the cause shown before trying again.

**Not confirmed yet** means the app has not seen the group in this profile's Facebook group list. It is not confirmation of membership or permission to post.

## Find and organize groups

Use **Search groups**, **Minimum members**, **Maximum members** and the size/name sort controls to find groups. Member counts are Facebook's rounded, last-observed values, not a live exact census. Unknown sizes are shown as **Unknown**; a valid member-count bound excludes them. Bounds are inclusive, non-negative whole numbers. An invalid or reversed range is not applied until corrected. **Clear filters** clears the filters, not your selections.

1. Open **Folders**, then **Create folder**.
1. Enter **Folder name**, select groups belonging to this profile and choose **Save**.
1. Use **Folder actions** for **Rename**, **Edit groups** or **Delete folder**. A group may belong to more than one folder.

> **Important:** Folders stay linked to campaigns. Edits by anyone with access to the profile change future publishing destinations, not posts already prepared for sending. Deleting a folder stops future use of that folder; the groups and past publications remain.

In a campaign, select individual groups or linked folders. A direct group selection remains selected even when folder membership changes. Review the folder consent before approving publishing. A post can target up to 2,000 Facebook groups; filters do not reduce the number of selected targets just because some are hidden.

## Remove or restore groups

In **All groups**, select the visible groups you intend to remove and use the removal action. Removing groups hides them and prevents publishing to them in the app; it does not leave them on Facebook. Open **Removed groups** and choose **Restore** to return a group to its folders and posts. Check the confirmation's selected group count before removing.

## If something goes wrong

| Symptom | Cause and next step |
| --- | --- |
| No groups after connection | Verify the selected Facebook identity, open its signed-in Facebook session, then **Sync now**. Cloud imports may still be running. |
| Group lookup unavailable | Connect an updated extension or, where offered, a ready cloud profile for this identity. |
| Profile cannot access the group | Check its Facebook sign-in and membership. Adding a link does not grant access. |
| Signed-in identity does not match | Return Facebook to the linked identity, or manage the correct connection before retrying. |
| Profile is busy | Wait for the current activity to finish, then retry lookup. |
| **Held** with the offline-extension explanation | Reconnect the extension. The queued post goes out automatically; do not publish it again. |
| **Needs verification** or a message that the post may have landed | Check the actual group before retrying, to avoid a duplicate. This is not proof of failure. |
| Waiting for group-admin approval | Wait for the group administrator; repeated publishing is not the remedy. |

## Related pages

- [Posting pace and schedules](https://docs.lead-knight.com/en/extension/posting-presets/)
- [Install and pair the extension](https://docs.lead-knight.com/en/extension/install-and-pair/)
- [Create a campaign](https://docs.lead-knight.com/en/campaigns/create-manual/)
- [Connections overview](https://docs.lead-knight.com/en/channels/overview/)


## Install and connect the Chrome extension

[Install and connect the Chrome extension](https://kwqpaiaguxkmadaipfrf.supabase.co/storage/v1/object/public/guide-videos/guides/videos/D3/leadknight-en-0b9dc90e7748.mp4)

1. Facebook groups post through the LeadKnight extension in Chrome. In Connections, click Facebook groups.
2. Each Facebook profile posts from a Chrome browser that has the extension.
3. Click Install & connect. The Chrome Web Store opens in a new tab.
4. There, click Add to Chrome, then Add extension.
5. When it connects, LeadKnight shows which Facebook profile the extension posts as.

## Connect your Facebook profile and add groups

[Connect your Facebook profile and add groups](https://kwqpaiaguxkmadaipfrf.supabase.co/storage/v1/object/public/guide-videos/guides/videos/D5/leadknight-en-f0eff0aa4fa3.mp4)

1. To post in Facebook groups, open Facebook groups in Connections.
2. The extension found your Facebook profile. Click it to choose what to connect.
3. Tick your personal profile. Groups are posted from your profile.
4. Then click Connect selected.
5. Click Groups to see the Facebook groups of this profile.
6. Under All groups, LeadKnight lists the groups you belong to. It reads them from Facebook automatically.
7. Joined a new group? Click Sync now.
8. Or click Add group to add one by its link.
9. Use folders to organize your groups. In a campaign, you can pick a whole folder at once.